At the very start of the process, we generally do not unless it is specifically requested. If you would like to do a pre-approval with us, then we will pull your credit to verify your scores for the pre-approval letter. If you only want to pre-qualify, we can help you find a general idea of what your credit score is through free online sources such as CreditKarma. This type of information does not impact your credit score and we can get a general idea of what your credit score is without formally pulling it. This is a good idea if you are not exactly ready to buy a home just yet but you wish to prepare yourself for when you are ready. If you do not want us to pull your credit, just let us know and we will delay that until a later time.